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  • Why should I work with you?
    I have the gift of seeing your highest potential. My purpose is to uplift and empower you, helping you recognize the incredible strengths and possibilities that you may not yet see in yourself. My approach is one of support and encouragement. I will give you a boost of clarity and confidence, reflecting back all the brilliance you already hold within. I don’t just provide insights—I follow up, check in, and offer as much support as you need. I chose this path because I wanted to be of service. This work lights up my soul. I walked away from a secure career, taking a leap of faith, because I knew this was my true calling. I don’t do this for any reason other than to fulfill my life path—and to inspire you to do the same. There are many incredible astrologers, intuitives, tarot readers, and spiritual teachers out there. I truly believe we are drawn to work with the people who resonate with our energy. I will never pressure you to hire me or purchase my services. But if it feels right, I’m here for you—and I promise to do everything in my power to support you on your journey.
  • What kind of astrology do you practice?
    I practice modern astrology using the Western Tropical Zodiac and the Placidus house system. My approach is eclectic, blending styles like evolutionary, humanistic, consulting, and intuitive modalities to provide a thorough consultation. My focus is on guiding you through self-awareness, life purpose, and cycles of growth, rather than making fixed predictions. Want to Know More? The natal chart is always the foundation, but astrology is not static—it evolves as you do. By analyzing the natal chart alongside advanced calculations, I can better understand primary influences in your life. I use a variety of astrological techniques in my approach. Transits reveal current planetary influences, solar return charts highlight yearly themes, and secondary progressions—primarily the progressed Moon—track emotional growth. I also work with solar arc directions to identify significant life shifts and key periods of transformation. Your lived experience and personal goals are always the most relevant factors. (I won’t pretend to know you better than you know yourself!) A consultation is a collaborative discussion where your reality shapes the interpretation, not the other way around. My goal is to help you explore the questions and challenges most important to you now, not to define who you are or dictate what your chart says about you. (While I don’t advertise general natal chart readings, I am happy to analyze your chart in depth if requested. Otherwise, we’ll focus on specific themes, transitions, or personality traits shaping your life). Astrology can validate your experiences and be a tool for self-awareness and solutions, helping you align with your life path. 📍 Ready to explore your chart? Book an astrology consultation here.
  • How can I learn more about your qualifications?
    You can read all about my education, training, and experience in astrology and spiritual guidance on my website. Scroll past my story, and you’ll find all the details you need. If you still have questions, reach out! I’m always happy to chat and introduce myself! 📍 Learn more about my background here. 📍 Have questions? Contact me here.
  • Are you intuitive, psychic, or a medium?
    I use my intuitive gifts, including clairvoyance and energetic sensitivity, to guide my astrology and tarot readings. While I don’t offer explicit psychic readings, I naturally incorporate intuitive and spiritual insights into my work. My strongest intuitive gifts: Clairvoyance (seeing) – Visual impressions, symbols, and messages. Clairsentience (empathic sensing) – Feeling energy shifts and emotional undercurrents. I use all of my clairs in different ways, depending on the situation. Spiritual Guidance: I call on the Angelic Realm as part of my spiritual guidance team, a connection I’ve had since childhood. Mediumship: While I don’t offer professional mediumship readings, I have provided impromptu evidential mediumship outside of my professional practice, receiving clear and validating messages from spirit. However, without ample experience and feedback, I do not offer mediumship as a formal service, nor do I claim to be a practicing medium. I hold a deep respect for the spirit world and believe this work requires continued dedication and refinement. 💡 If you’re interested in a mediumship reading in exchange for feedback, feel free to reach out!
  • What tarot decks do you use?
    I work with a variety of tarot and oracle decks, selecting the one that best aligns with the energy at the time of your reading. Primary Tarot Decks: Rider-Waite-Smith (RWS) – My primary deck for traditional tarot interpretations. Crowley Thoth Tarot – Occasionally used for esoteric insights. Additional Decks I May Use: Angel Tarot Decks – If you resonate with angelic guidance. Various Oracle Decks – Used for additional messages and clarification. 💡 If you have a deck preference, let me know! Otherwise, I’ll intuitively choose the deck that best aligns with your reading. 📍 Want to experience a tarot reading? Book here.
  • How do I book a session with you?
    You can book directly through my online scheduling system here. Choose your session, select a time, and complete your payment to confirm.
  • What is your cancellation or rescheduling policy?
    Life happens! Clients may reschedule their own bookings online up to 24 hours before the scheduled start time. Tarot Readings: If you are unable to attend or no-show, I will pull a general spread and send you a reading via email. Astrology Readings: If you are unable to reschedule or do not attend your session, I will send you my notes from the session preparation. ⚠ All services are non-refundable. 📍Questions? Contact me here.
  • Do you offer refunds?
    Because time and energy go into preparing for each session, I do not offer refunds. However, I’m happy to reschedule your session if needed! You may reschedule online up to 24 hours before our scheduled session. If you don't make it to your scheduled session, I will send you notes via email. Digital readings and products are non-refundable due to the time, energy, and preparation involved. If you are unsatisfied with your purchase, please reach out—I will do what I can to ensure you receive value from the experience. You can contact me here.
  • Can I book a session for someone else as a gift?
    Due to the information needed prior to astrology and tarot sessions, it's probably easier to purchase a gift card rather than book for someone else. Gift cards allow the recipient to schedule a time that works best for them and personalize the reading or consultation to their situation. 📍 Purchase a gift card here.
  • Do you offer gift cards?
    Yes! I offer gift cards here, where you can select an amount that fits your budget.
  • Can minors book a session?
    You must be 18 or older to schedule a consultation. This ensures that clients have the maturity, autonomy, and life experience to fully engage with the guidance provided. If a parent or guardian is seeking insight to support their underage child, they may book a session for themselves to discuss parenting guidance through an astrological or intuitive lens.
  • Can I inquire about others?
    It’s natural to want insight into relationships, loved ones, or challenging dynamics, but ethical boundaries are important when it comes to astrology, tarot, and intuitive work. My approach focuses on guiding and empowering you, rather than reading others without their direct involvement. Astrology: Your birth chart is about your personal journey. While we can explore relationship dynamics, compatibility, and karmic patterns, I do not analyze another person’s chart unless they are present in the session or have explicitly requested the reading for themselves. Parenting & Children's Charts: I do offer chart readings for minor children on behalf of their parents or guardians. These sessions are designed to provide insight into a child’s unique energy, strengths, and challenges to help guide parenting decisions in a supportive way. Tarot: Tarot reflects energy and possibilities—it is best used to gain clarity on how you relate to a situation. Instead of asking “What is my ex thinking?”, a more ethical approach would be “What do I need to know about this relationship?” or “What is the best way for me to move forward?” This keeps the reading focused on your empowerment and next steps rather than reading someone else's private energy. Intuitive Guidance: My goal is to support your journey, not to read someone else’s energy without their awareness. If you’re seeking clarity on a relationship, we can explore your role, emotions, and best course of action, rather than making assumptions about another person’s intentions or choices. Bottom Line: I believe in ethical, empowering guidance. While we can explore relationship patterns, compatibility, and your personal energy in a situation, my work will always center on your growth, choices, and highest good. 📍 If you have any questions about this approach, feel free to reach out!
  • Where can I find your terms & conditions and privacy policy?
    You can read my full Terms & Conditions, Privacy Policy, and Refund Policy at the bottom of the checkout page. Once I’m technical enough, I’ll figure out how to link them here too—thanks for your patience!
  • Can astrology a predict my future?
    I don’t practice predictive astrology. Astrology does not predict exact events—it helps you understand the realm of possibility so you can make informed decisions and take proactive measures. Think of it like a weather forecast: astrology shows the energetic “climate,” but how you navigate it is up to you. Your free will and choices shape your path, and astrology is a tool to help you make informed, empowered decisions. 📍 Want a personalized forecast for upcoming transits? Book a reading here.
  • How can astrology help me make decisions?
    Astrology helps you align with the right timing for important life changes, like career shifts, relationships, or personal growth. It can't tell you “what will happen,” but it reveals opportunities, challenges, possibilities, and the best moments for action. For example, if a major transit is activating your career house, it’s a great time to explore new opportunities! 📍 Curious about your current astrology transits? Schedule here.
  • What if I don’t know my exact birth time?
    If you’re unsure of your exact birth time, we can still explore your chart using an estimated time or a noon chart (which places the Sun in the middle of the day for a general reading). Some details, like your Moon sign, rising sign, and house placements, may be inaccurate without an exact time, but we can still focus on planetary aspects, life themes, and key transits that apply no matter when you were born. If you have a general idea of your birth time (e.g., morning, afternoon, or evening), we can narrow things down to get a more accurate reading. If you’re interested in rectification (a process that estimates birth time based on life events), I can recommend astrologers who specialize in this technique. 💡 Tip: Some clients have successfully found their birth time by contacting the courthouse in the county where they were born, as birth records sometimes include this information. 📍 Not sure what to do? Contact me, and I’ll help determine the best approach for your reading!
  • Will tarot tell me exactly what’s going to happen?
    No—tarot does not predict a fixed future. It reflects the current energy surrounding a situation, showing opportunities, challenges, and offers guidance. If you don’t like the outcome in a reading, you have the power to shift your energy and choices to change it! 📍 Want insight into your current path? Book a tarot reading here.
  • What if I get a “bad” tarot card?
    There are no “bad” cards—only lessons and insights. For example, The Tower might seem dramatic, but it often represents necessary breakthroughs leading to growth. Tarot is here to help you navigate life with clarity, not fear! 📍 Need guidance? Schedule a tarot reading here.
  • Do You Offer Reiki or Reiki Training?
    Yes! While I don’t actively promote Reiki on my website, I am a Reiki Master Teacher and offer: 🔹 Virtual Reiki Sessions (via Zoom) 🔹 Reiki Certification & Training for Levels 1, 2, and 3 (available in person or virtually) If you’re interested in booking a virtual Reiki session or setting up a Reiki training date, you’re welcome to email me to inquire. You can also read about my Reiki credentials on my website. 📍 Have questions or want to schedule? Email me here.
  • Do you offer services beyond what’s listed?
    Yes! In addition to my listed offerings, I also provide Reiki sessions and Reiki training (see the Reiki FAQ section for more details). I offer Solar Return (birthday-to-birthday) readings, which are typically available through my newsletters, but you’re welcome to reach out if you didn’t see them listed. I have a wide range of astrological and spiritual experience, so if there’s something specific you’re looking for, just contact me. I’m always interested in hearing what services people are seeking!
  • Do you only offer virtual services?
    While most of my services are virtual, I also offer a digital Astro + Tarot reading delivered via email. This is a great option if you have a specific question, want general guidance, or would rather not meet live. For those looking for in-person consultations, readings, or training, I’d love to connect! If you’re in the Mid-Michigan area, reach out to discuss availability for an in-person session.
  • What if my question isn’t listed?
    I’d love to help! If you don’t see your question here, feel free to reach out and ask. I’m always happy to clarify, guide, or provide any additional information you need!
  • How should I prepare for my tarot reading?
    Take a moment to reflect on what you want guidance on—relationships, career, personal growth, or a specific decision. It’s helpful to think of empowering questions rather than ones that seek fixed outcomes. Instead of “Will I get the job?” try “What steps can I take to improve my chances of landing a fulfilling job?” or “What energy is influencing my career path right now?” Don’t worry if you’re unsure how to phrase your question—I’ll help you! Come with an open mind—tarot reflects energy, so clarity comes when you’re receptive. You may find it helpful to meditate or clear your energy field before our session, but no worries—we’ll take deep breaths together, and I’ll guide you through the entire experience! 💡 Before your reading, I’ll send additional guidance on how to prepare a question that leads to the most insightful and empowering experience. 📍 Ready for your reading? Book a session here.
  • What happens during an astrology or tarot session?
    Each session is a conversation where we explore the energy influencing your life. For astrology, we’ll look at your natal chart, transits, and patterns affecting your present and future. For tarot, I’ll pull cards based on your energy and questions, offering guidance for your path. It’s a safe, empowering space where you can ask any questions. 📍 Explore your personal energy by booking a session.
  • What can I expect after our appointment?
    It’s always a good idea to take time to journal or reflect on your next steps. After the session (usually within 24 hours), I will send follow-up notes or guidance based on what we covered. If you have a follow-up question, feel free to reach out! If you need further clarity, you’re welcome to request a follow-up session. For deeper, ongoing support, I also offer spiritual life guidance.
  • Can I get a recording of my reading?
    Yes! Recordings are available upon request for both astrology and tarot readings. If you’d like a recording, please let me know at the time of your session.

© 2025 Heather Mattoon

Midland, Michigan

Vernella LLC

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